Last updated: July 2026
SmartChemist is committed to protecting the privacy and security of pharmacy, inventory, billing and customer data. This Privacy Policy explains how our pharmacy management software collects, processes, stores and safeguards information for medical stores and pharmacies across India. We take your privacy seriously.
Information We Collect
- Account Data: Name, email address, login credentials
- Business Data: Medicines, inventory, billing, supplier details
- Usage Data: Activity logs, system interactions
- Payment Data: Subscription and billing details (processed securely)
How We Use Your Information
- To provide and maintain the SmartChemist platform
- To improve features and user experience
- To ensure security and prevent fraud
- To communicate important updates and support
We do not sell, rent, or share your personal or business data with third parties.
Data Security
We use industry-standard security practices, including:
- Data encryption (in transit and at rest)
- Secure cloud infrastructure
- Role-based access control
- Regular backups and monitoring
Data Ownership
You retain full ownership of your data. SmartChemist only processes your data to provide services and does not claim any rights over your business information.
Data Access & Control
- Update or correct your data anytime
- Export your data when needed
- Request account and data deletion
Cookies & Tracking
We use cookies to improve your experience, remember preferences and analyse usage patterns. You can control cookies through your browser settings.
Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page, and continued use of the platform indicates acceptance.
Need Help?
SmartChemist is built with security-first principles to keep your pharmacy data safe, private and always under your control. Questions? Contact us at support@smartchemist.in.
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